Shipping & Returns Policy


Thank you for shopping UpRiver Urban Exchange!

 

Care

To keep your new items looking their best be sure to read the instructions on the clothing tag. Many boutique fabrics recommend hand or gentle washing in cold water and line or flat drying. 

Shipping

  • Free in store pickup can be arranged. 
  • Team UpRiver will always use the most efficient and least expensive shipping when possible. 

Returns

We hope that you love everything your purchase, but we understand that sometimes things don't fit the way you would expect.

  • We will accept returns for store credit only within 14 days of purchase.
    • During the Christmas Season, we will extend the return time to January 15.
  • The customer is responsible for return shipping charges with a tracking number.
  • Returned items must be in new condition, unworn, unwashed, with tags attached.
  • They must be free of makeup, deodorant, smells, and pet hair.
  • Contact us to receive a return authorization.